Privacy Policy

Effective Date: June 10, 2026
Last Updated: June 10, 2026

This Privacy Policy applies to the website, digital services, healthcare technology services, product demonstration enquiries, business communications, and mobile applications provided by VITANIA PTE. LTD., including the mobile application “Chinese Poetry & Idioms”.

VITANIA PTE. LTD. is a Singapore-based company providing healthcare technology, digital health solutions, product information, proof-of-concept support, and related digital services.

By using our website, services, or mobile applications, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

The information we collect depends on how you interact with us.

When you visit our website, we may automatically collect limited technical information such as your browser type, device type, operating system, IP address, approximate location derived from IP address, time zone, referring website, pages viewed, and website interaction information.

When you contact us, request a demo, submit an enquiry, or communicate with us, we may collect information such as your name, company or organisation name, job title, email address, phone number, country or region, and the content of your message.

For healthcare technology demonstrations, proof-of-concept projects, business collaborations, or institutional enquiries, we may process business contact information, project requirements, deployment information, and other information provided by authorised representatives of hospitals, clinics, care institutions, research organisations, distributors, vendors, or business partners.

Our public website is not intended for the submission of patient-identifiable medical records, diagnostic images, clinical case files, government identification numbers, or other highly sensitive personal data unless this has been specifically agreed in writing and supported by appropriate safeguards.

2. Mobile Application: Chinese Poetry & Idioms

“Chinese Poetry & Idioms” is an educational mobile application designed to help users learn Chinese poetry, idioms, vocabulary, and related language knowledge.

The current version of Chinese Poetry & Idioms does not require users to create an account and does not intentionally collect personal information such as name, phone number, address, contacts, photos, precise location, or government identification numbers.

The app may display advertisements through third-party advertising services such as Google AdMob. These services may collect or process certain device and usage information, including device identifiers, advertising identifiers, app interaction data, diagnostics, and technical information for advertising, analytics, fraud prevention, security, and compliance purposes.

Users may manage advertising personalisation and privacy settings through their device settings or Google account settings.

If the app uses app store services, crash reporting, or analytics tools, such services may process technical and diagnostic data to help us improve app performance, stability, security, and user experience.

If the app offers paid features or in-app purchases in the future, payment processing will be handled by the relevant app store or payment provider. We do not receive or store full payment card details from app store purchases.

3. Why We Process Personal Data

We may collect, use, disclose, or process personal data for the following purposes:

• To respond to enquiries, messages, and demo requests;

• To provide information about our products, services, and collaborations;

• To manage customer, partner, vendor, and institutional relationships;

• To support demonstrations, proof-of-concept projects, and service delivery;

• To operate, maintain, secure, and improve our website, apps, and digital services;

• To analyse website or app performance and user interactions;

• To serve, measure, and improve advertising where applicable;

• To prevent fraud, abuse, security incidents, and unauthorised access;

• To comply with legal, regulatory, contractual, tax, audit, or reporting obligations;

• To protect our rights, users, partners, and business operations.

We aim to collect only information that is reasonably necessary for the purposes described in this Privacy Policy.

4. Advertising and Third-Party Services

Our website or mobile applications may use third-party services, including advertising, analytics, cloud hosting, website hosting, email, security, app store, crash reporting, or payment-related services.

These third-party service providers may process information according to their own privacy policies and applicable laws. We take reasonable steps to work with service providers that provide appropriate data protection safeguards.

For mobile advertising, Chinese Poetry & Idioms may use Google AdMob or Google Mobile Ads SDK. Google’s privacy practices are described in Google’s own privacy policy and service documentation.

5. Children’s Privacy

Chinese Poetry & Idioms may be used by students and families for educational purposes. We do not knowingly collect personal information from children through the app.

If a parent or guardian believes that a child has provided personal data to us without appropriate consent, please contact us. We will take reasonable steps to review and delete such information where required.

Parents and guardians are encouraged to supervise children’s use of mobile devices, app permissions, advertising settings, and online services.

6. Healthcare Technology and Demonstration Services

VITANIA may provide healthcare technology services, product information, demonstration coordination, proof-of-concept support, and related business services.

Where we work with hospitals, clinics, care institutions, research organisations, or other institutional partners, project-specific data handling may be governed by separate agreements, institutional approvals, study protocols, data protection terms, or internal policies of the relevant institution.

Unless expressly agreed and authorised, VITANIA does not use publicly submitted website enquiry forms to collect patient-identifiable medical records, diagnostic images, or clinical case materials.

Our website and app content do not constitute medical advice, diagnosis, or treatment. Users should consult qualified healthcare professionals for medical decisions.

7. Sharing and Disclosure of Data

We do not sell users’ personal data.

We may share data where necessary and appropriate with:

• Service providers supporting website hosting, email, cloud infrastructure, analytics, security, or app operations;

• Advertising and analytics providers, such as Google AdMob, where applicable to our mobile apps;

• Professional advisers, auditors, insurers, legal advisers, or financial institutions;

• Healthcare institutions, research partners, or business partners where authorised and relevant to a project;

• Regulators, public authorities, courts, or law enforcement agencies where required or permitted by law;

• Successors or assignees in connection with a merger, restructuring, investment, acquisition, or business transfer.

8. Data Security

We use reasonable administrative, technical, and organisational safeguards to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of data transmitted over the Internet or stored electronically.

9. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law, contract, audit, tax, regulatory, or dispute-resolution requirements.

When personal data is no longer required, we will take reasonable steps to delete, anonymise, or securely dispose of it.

10. Your Rights and Choices

Subject to applicable laws, you may request access to, correction of, or deletion of personal data that we hold about you. You may also withdraw consent where processing is based on consent, subject to legal or contractual restrictions.

If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with specific data protection rights, you may also have rights such as the right to object, restrict processing, request portability, or lodge a complaint with a supervisory authority.

To make a request, please contact us at ann.liu@vitania.net. We may need to verify your identity before processing your request.

11. Cookies and Similar Technologies

Our website may use cookies, pixels, analytics tools, or similar technologies to operate the website, remember preferences, measure performance, understand visitor interactions, improve our services, and support security.

You may adjust your browser settings to refuse or delete cookies. Some website features may not function properly if cookies are disabled.

12. International Data Transfers

We may use service providers, cloud platforms, analytics providers, advertising providers, or business partners located in Singapore or other jurisdictions. As a result, personal data may be processed or stored outside your country or region.

Where required, we take reasonable steps to ensure that transferred personal data remains protected in accordance with applicable data protection requirements.

13. Links to Other Websites

Our website or mobile applications may contain links to third-party websites, app stores, service providers, or external resources that are not owned or controlled by us.

We are not responsible for the privacy practices, content, or security of third-party websites or services. We encourage users to review the privacy policies of those third parties before providing any personal data.

14. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, apps, technologies, legal obligations, or business operations.

The updated version will be posted on this page with a revised “Last Updated” date.

15. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or how we handle personal data, please contact us:

VITANIA PTE. LTD.
Email: ann.liu@vitania.net
Website: https://www.vitania.net